This Privacy Policy describes how [your agency name] collects, uses, and protects the personal information of individuals who book our services or interact with our website.
What information do we collect?
We only collect personal data when users voluntarily provide it, including: name, email address, phone number, country of residence, and, when applicable, passport or identification document details required for booking management.
You may browse our website without providing any personal information.
How do we use your information?
The information received is used exclusively for the following purposes:
- Managing and confirming tour and tourism service bookings.
- Coordinating with suppliers, hotels, and local operators.
- Communicating with you before, during, and after the service.
- Issuing tax invoices or receipts when required.
- Responding to inquiries and information requests.
- Sending marketing communications only if you have given your explicit consent.
We do not sell, rent, or share your information with third parties for commercial purposes.
Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Information transmitted online is protected through SSL encryption. Only authorized personnel have access to personally identifiable information.
Legal Basis
Data processing is carried out in accordance with Law No. 29733 — Personal Data Protection Law of Peru — and its regulations (Supreme Decree No. 003-2013-JUS), as well as the principles of the European Union General Data Protection Regulation (GDPR 2016/679) where applicable.
Your Rights
You may request access to, correction, deletion, or objection to the processing of your personal data at any time by contacting us at [your email].
Cookies
Our website may use cookies to improve the browsing experience and analyze website traffic. You can configure your browser to reject cookies; however, some website functionalities may be affected.
Online Payments
Card payments are processed through secure payment gateways. We do not store card information on our systems — all payment data is handled entirely by the payment provider under its own security protocols.
Updates
This policy may be updated periodically. Any changes will be published on this page. For questions or inquiries, please contact us at [your email].